Returns & Refund Policy

Our refund and returns policy lasts for 30 days, except below exceptions. If 30 days have passed since your purchase, we can’t offer you a full or partial refund. For a full refund, you must request it within 3 days.
To be eligible for a return, your jacket must be unused and in the same condition you received it. It must also be in the original packaging.

To complete your return, you require a receipt or proof of purchase. Do not send your purchase back to the manufacturer.

There are circumstances where only partial refunds are granted, such as when the jacket is not in its original condition, is damaged, or missing parts not due to our error, or is returned more than 30 days after delivery.

Full refunds are not applicable after a successful exchange of the order.

  • Do you accept returns from these countries?
    Yes, we accept returns for defective and non-defective products
  • Do you accept exchanges?
    Yes, we accept exchanges
  • How can customers return your products?
    In-store, by mail
  • How will customers get the return label?
    Download/print
  • Select the product conditions that you allow for returns.
    New
  • What is the restocking fee?
    No restocking fee
  • How much will customers pay for return shipping?
    No cost
  • Refund processing time
    3 days

Phone Number:

+1 206-410-6262

Email Address:

Info@thepellepelles.com

Official Address:

4382 Larwin Ave, Cypress, CA 90630, USA

The Definitive Source for Streetwear’s Most Iconic Voice of Leather Jackets

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